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SPARC Public Service Reform Suite

Public service reform is all about improving the ways that public services work – so that governments can deliver better services to citizens. The Public Service Reform Suite is comprised of the following:

Corporate Planning Guidance Pack
Human Resources Management Resource Suite

These tools are aimed at helping state governments and organisations to configure their functions, structures and processes, as well as to build the capacity and manage the performance of their workforce so they can meet the service delivery standards required of them. The Corporate Planning Guidance Pack contains short and simple processes for state government structures and functions which can be used by officials whose role supports corporate planning in their states. The Human Resources Management (HRM) Resource Suite was developed to make information on actual HRM concepts and practice widely available. The materials are available to be used as they are, and can also be adapted and redrafted as necessary to improve relevance to specific situations.